Your safety is a big priority for us at YormeHut, so we’ve put together this list of tips and tricks to help keep your account safe.
Protect yourself in the trade
1. Stay in the trade chat.
- Although there are times when you might need to exit the chat to finish, try not to click on suspicious links that you aren’t familiar with, especially phishing links.
- Be cautious of users asking you to cancel a trade or switch over to a different offer link. Keep an eye out for users not following the offer guidelines.
- Don’t chat outside of YormeHut’s trade chat. If your trade ends up in a dispute, our team can’t help resolve the issue since it happened outside of YormeHut.
- Check if the address on your browser matches https://YormeHut.com before entering any account details.
2. Don’t share your personal information.
- Don’t share any contact or personal information on the trade chat—users may try to scam you on off-site trades, impersonate you, or show that you have traded with them off-escrow.
3. Learn how to identify the real YormeHut moderators.
- It’s important to know that our moderators Will Check On Order In Dispute to let you know that it’s really us.
- Moderators will ONLY Contact you in the Message Center.
Protecting your YormeHut account
- Pin Setup
- We highly recommend setting up Pin as soon as you create your YormeHut account.
2. Security questions
- We highly recommend setting up your security questions when you create your YormeHut account, but you can set them up at any time in your account settings. Be sure to pick questions and answers you won’t forget!
Protection measures outside of your YormeHut account
Even when you’re not logged in and actively trading, it’s important to keep your YormeHut account and systems safe.
1. Email and passwords
- Creating passwords. When creating a password, make sure to use a combination of upper- and lower-case letters, numbers, and special characters.
- Don’t use the same passwords. It’s essential to have different passwords for your email and your YormeHut account. This is because hackers usually target your emails. In a worst-case scenario, if a hacker gets access to your email, they’ll be able to access the funds in your YormeHut Wallet.
- Never share your password. Be cautious of users asking for sensitive information like your password in the trade chat. The YormeHut team will NEVER ask for your password or other sensitive account information. If you’re in a dispute and our moderators ask you to provide a screenshot or a video as proof, make sure your passwords are not visible.
- Protect your email address. Make sure you protect the email address connected to your YormeHut account and don’t share it in a trade chat. Your email is a gateway to your account, so be sure to keep it to yourself.
- Be cautious of SMS messages and emails from unfamiliar senders. Don’t interact with suspicious emails, give away sensitive data, or click on any links that seem suspicious. For additional information, see: I have received a suspicious email. Is it from YormeHut?
2. Computer health checklist
- Keep your systems up to date. This includes your computer, smartphone, browser, and other software.
- Don’t download anything unnecessary. Additionally, if you don’t know the developer or aren’t sure if you trust it, don’t download the software or program.
- Use officially licensed software. Make sure you’re using software that is trusted and licensed. Remember to keep these programs up to date as well. This includes antivirus, anti-malware, personal firewall programs, etc.
3. Use secure networks
- Make sure you’re using trusted and secure Wi-Fi and networks—preferably a wired connection or a network with a password.
