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Why Can’t I Start a Trade with a Seller?

As a buyer, you may sometimes not be able to start a trade with specific sellers for some reason and get the following message:

"End of TrialSerVice for Trading Partners" & "You do not meet the requirements set by the vendor", "Offer not found," and more

Please note that it is not a technical error. This happens as the offer owners may set the following restrictions for their potential trade partners:

  • Verification of phone, email, ID 
  • Visibility only for users marked as trusted
  • A minimum of successful trades required
  • A limit for the amount of money a new account is able to trade
  • Geographical blocks for certain countries
  • Proxy/VPN limitations
  • User has blocked you due to any personal reasons
  • End Of Deposit 100CNY for trail buying service

If you need any assistance from our Support team, do not hesitate to contact us. Check out this article on How to Contact Support.

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